---
title: If I send an email request, how soon can I expect a response?
description: "We make every effort to respond to email requests on our website within 24 business hours. If you have not received a response to your email, please contact Customer Service at sales@thesnowcaster.com."
url: "https://thesnowcaster.com/docs/if-i-send-an-email-request-how-soon-can-i-expect-a-response/"
updated: "2023-06-21"
category: FAQ
---

# If I send an email request, how soon can I expect a response?

We make every effort to respond to email requests on our website within 24 business hours. If you have not received a response to your email, please contact Customer Service at sales@thesnowcaster.com.